• EG 202 249 : 1.1.1

    Current The latest, up-to-date edition.

    UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); GUIDELINES ON THE USABILITY OF UCI BASED SYSTEMS

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

    Add To Cart

    Table of Contents - (Show below) - (Hide below)

    Intellectual Property Rights
    Foreword
    Introduction
    1 Scope
    2 References
    3 Definitions and abbreviations
       3.1 Definitions
       3.2 Abbreviations
    4 Background
       4.1 The Universal Communications Identifier (UCI)
       4.2 The Personal User Agent (PUA)
       4.3 The Service Agent (SA)
       4.4 The UCI in operation
    5 Generic UCI guidelines
       5.1 Usability
       5.2 Visibility of system state
       5.3 Match between a UCI system and the real world
       5.4 User control and freedom
       5.5 Consistency and standards
       5.6 Error prevention and handling
       5.7 Flexibility and efficiency of use
       5.8 Minimalist design
       5.9 User support
       5.10 Memorability
       5.11 Accessibility
    6 Presentation of the UCI elements
       6.1 Background
       6.2 The UCI system
       6.3 The effect of terminal and connection technology
    7 Management of the PUA profile
       7.1 Introduction
       7.2 PUA profile
       7.3 Rules
       7.4 Objects and settings
       7.5 User roles
       7.6 Interaction with other systems
       7.7 Change of PUA provider
       7.8 Tools
       7.9 PUA profiles and the UCI additional information field
       7.10 Services and terminals
    8 Address book management
       8.1 The function of the address book
       8.2 Content of the address book
       8.3 Operations on address books
       8.4 Presentation of UCI in non-electronic form
    9 Log management
    10 Privacy
       10.1 The user requirement
       10.2 The role of the UCI in customizing privacy
       10.3 Two approaches to control of privacy
       10.4 A privacy model
       10.5 Achieving a desired privacy level
       10.6 Forwarding (UCIs being passed to a third party)
       10.7 Feedback of privacy information to the enquirer
       10.8 UCI searches by "unknown" enquirers
       10.9 Withholding a UCI
       10.10 Differing privacy requirements with different roles
    11 Security
       11.1 Security and UCI
       11.2 Security mechanisms
       11.3 Security of communication sessions
       11.4 Security of PUA management
    12 Communications session control
       12.1 Void
       12.2 Single PUA
       12.3 More than one PUA
    13 Other issues
       13.1 Internationalization
       13.2 Accessibility
       13.3 Charging and Billing
    Annex A (informative): Summary of guidelines
          A.1 Generic Guidelines
          A.2 Guidelines relating to presentation of the UCI
          A.3 Guidelines relating to management of the PUA
          A.4 Guidelines relating to address book provision
          A.5 Guidelines relating to communication logs
          A.6 Guidelines relating to privacy
          A.7 Guidelines relating to security
          A.8 Guidelines relating to communications session control
          A.9 Guidelines relating to other issues
    Annex B (informative): Generic user requirements for communications
            systems
          B.1 Notes relating to the user requirements
          B.2 The user requirements
    Annex C (informative): UCI objects
          C.1 Introduction
          C.2 Scope
          C.3 Object attributes and operations
          C.4 Objects
    Annex D (informative): Bibliography
    History

    Abstract - (Show below) - (Hide below)

    Contains usability guidelines relating to the development and implementation of UCI systems.

    General Product Information - (Show below) - (Hide below)

    Committee HF
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    EG 202 325 : 1.1.1 HUMAN FACTORS (HF); USER PROFILE MANAGEMENT
    EG 202 421 : 1.1.1 HUMAN FACTORS (HF); MULTICULTURAL AND LANGUAGE ASPECTS OF MULTIMEDIA COMMUNICATIONS
    EG 202 301 : 1.1.1 UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); USING UCI TO ENHANCE COMMUNICATIONS FOR DISABLED, YOUNG AND ELDERLY PEOPLE
    EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
    SR 002 564 : 2.0.0 APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH
    TR 102 612 : 1.1.1 HUMAN FACTORS (HF); EUROPEAN ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF PRODUCTS AND SERVICES IN THE ICT DOMAIN (EUROPEAN COMMISSION MANDATE M 376, PHASE 1)

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) Part 11: Guidance on usability
    EG 202 067 : 1.1.1 UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); SYSTEM FRAMEWORK
    ETR 170 : 20001 HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES
    EG 202 116 : 1.2.2 HUMAN FACTORS (HF); GUIDELINES FOR ICT PRODUCTS AND SERVICES; "DESIGN FOR ALL"
    EG 201 940 : 1.1.1 HUMAN FACTORS (HF); USER IDENTIFICATION SOLUTIONS IN CONVERGING NETWORKS
    ISO 8601:2004 Data elements and interchange formats Information interchange Representation of dates and times
    ISO 639-2:1998 Codes for the representation of names of languages — Part 2: Alpha-3 code
    EN 1332-4:2007 Identification card systems - Man-machine interface - Part 4: Coding of user requirements for people with special needs
    TR 103 077 : 1.1.1 UNIVERSAL COMMUNICATIONS IDENTIFIER (UCI); MAXIMIZING THE USABILITY OF UCI BASED SYSTEMS
    • Access your standards online with a subscription

      Features

      • Simple online access to standards, technical information and regulations
      • Critical updates of standards and customisable alerts and notifications
      • Multi - user online standards collection: secure, flexibile and cost effective