I.S. 373:2013
Current
The latest, up-to-date edition.
UNIVERSAL DESIGN FOR CUSTOMER ENGAGEMENT IN TOURISM SERVICES
Hardcopy , PDF
English
01-01-2013
Important note : Users cannot be edited or removed once added to your Multi user PDF.
DECLARATION
1 Scope
2 Terms and definitions
3 Achieving Universal Design
4 Universal Design requirements for communication
Annex A (informative) - Universal Design Makes
Good Business Sense
Annex B (informative) - Developing Organisational
Capacity on Universal design
Annex C (informative) - The 7 Principles and 29
Guidelines of Universal Design
Annex D (informative) - Customer Capabilities and
Preferences
Annex E (informative) - Tables for using the Universal
Design Principles and Guidelines in tourism
communication design
Annex F (informative) - Written communication
Annex G (informative) - Face-to-face communication
Annex H (informative) - Web based communication -
WCAG 2.0 Guidelines for Organisations
Annex I (informative) - SMS Based Communication
Annex J (informative) - Contributing Organisations
Annex K (informative) - Additional resources &
Bibliography
I.S. 373 HAS BEEN PUBLISHED IN ACCESSIBLE FORMAT SUITABLE FOR SCREEN READERS. THE FULL TEXT STANDARD IS AVAILABLE FREE IN THE PREVIEW. Gives requirements and guidance in the application of Universal Design of products and services for customer communications for use by Tourism Service Providers.
| DocumentType |
Standard
|
| Pages |
54
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Current
|
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