• I.S. EN 14508:2016

    Current The latest, up-to-date edition.

    POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR SINGLE PIECE NON-PRIORITY MAIL AND SECOND CLASS MAIL

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date:  01-01-2016

    Publisher:  National Standards Authority of Ireland

    For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
    Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

    Dates of withdrawal of national standards are available from NSAI.

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    Table of Contents - (Show below) - (Hide below)

    National Foreword
    European foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Methodology
    5 Real mail studies
    6 Geographical stratification
    7 Estimators of transit time
    8 Test mail characteristics
    9 Report
    10 Quality control and auditing
    Annex A (normative) - Relaxation related to
            flows with small real mail volumes
    Annex B (informative) - Changes to the 2007 version
            of EN 14508
    Bibliography

    Abstract - (Show below) - (Hide below)

    Defines methods for measuring the end-to-end transit time of domestic and cross-border non-priority single piece mail, collected, processed and delivered by postal service operators.

    General Product Information - (Show below) - (Hide below)

    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    EN ISO 19011:2011 COR 2011 GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011)
    ISO 19011:2011 Guidelines for auditing management systems
    EN 13850:2012 Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
    EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO/TR 10013:2001 Guidelines for quality management system documentation
    ISO 9001:2015 Quality management systems — Requirements
    ISO 3534-3:2013 Statistics — Vocabulary and symbols — Part 3: Design of experiments
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO 10007:2017 Quality management — Guidelines for configuration management
    EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)
    ISO 3534-1:2006 Statistics — Vocabulary and symbols — Part 1: General statistical terms and terms used in probability
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