• ISO/TR 20983:2003

    Withdrawn A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

    Information and documentation Performance indicators for electronic library services

    Available format(s):  Hardcopy, PDF, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Withdrawn date:  26-02-2019

    Language(s):  English, French

    Published date:  28-10-2003

    Publisher:  International Organization for Standardization

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    Abstract - (Show below) - (Hide below)

    ISO/TR 20983:2003 is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator.

    Indicators may be used for comparison over time for the services provided by the same library. Comparisons between libraries and services should only be made with caution, taking into account differences in the constituencies of the libraries, with good understanding of the indicators used, and careful interpretation of the data.

    ISO/TR 20983:2003 does not include indicators for the evaluation of the impact of libraries either on individuals or on society.

    General Product Information - (Show below) - (Hide below)

    Document Type Technical Report
    Publisher International Organization for Standardization
    Status Withdrawn
    Superseded By

    Standards Referenced By This Book - (Show below) - (Hide below)

    05/30107808 DC : DRAFT NOV 2005 ISO 2789 - INFORMATION AND DOCUMENTATION - INTERNATIONAL LIBRARY STATISTICS

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 5127:2017 Information and documentation Foundation and vocabulary
    ISO 11620:2014 Information and documentation — Library performance indicators
    ISO 2789:2013 Information and documentation — International library statistics
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