ÖNORM ISO 10003:2023 07 15
Current
Current
The latest, up-to-date edition.
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018)
Available format(s)
Hardcopy
Language(s)
German - English
Published date
15-07-2023
Important note : Users cannot be edited or removed once added to your Multi user PDF.This International Standard provides guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.
| Committee |
ISO/TC 176
|
| DocumentType |
Standard
|
| Pages |
43
|
| PublisherName |
Osterreichisches Normungsinstitut/Austrian Standards
|
| Status |
Current
|
| Supersedes |
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