ÖNORM ISO 10004:2023 07 15
Current
Current
The latest, up-to-date edition.
Quality management — Customer satisfaction — Guidelines for monitoring and measuring (ISO 10004:2018)
Available format(s)
Hardcopy
Language(s)
German - English
Published date
15-07-2023
Important note : Users cannot be edited or removed once added to your Multi user PDF.This International Standard provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
| Committee |
TC 129
|
| DocumentType |
Standard
|
| Pages |
43
|
| PublisherName |
Osterreichisches Normungsinstitut/Austrian Standards
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10004:2018 | Identical |
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