ÖNORM ISO 10004:2023 07 15
Current
Current
The latest, up-to-date edition.
Quality management — Customer satisfaction — Guidelines for monitoring and measuring (ISO 10004:2018)
Available format(s)
Hardcopy
Language(s)
German - English
Published date
15-07-2023
This International Standard provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
Important note : Users cannot be edited or removed once added to your Multi user PDF.Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.