03/103789 DC : DRAFT FEB 2003
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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BS ISO 10018 - COMPLAINTS HANDLING - GUIDELINES FOR ORGANIZATIONS
Published date
23-11-2012
Publisher
Superseded date
05-08-2004
Superseded by
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| Committee |
SVS/8
|
| DocumentType |
Draft
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 9004:2009 | Managing for the sustained success of an organization — A quality management approach |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
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