Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Maintenance Performance
5 System of indicators
5.1 Objectives
5.2 Architecture of key indicators
6 Indicators
6.1 Economical Key indicators
6.1.1 LEVEL 1
6.1.2 LEVEL 2
6.1.3 LEVEL 3
6.2 Technical key indicators
6.2.1 LEVEL 1
6.2.2 LEVEL 2
6.2.3 LEVEL 3
6.3 Organisational indicators
6.3.1 LEVEL 1
6.3.2 LEVEL 2
6.3.3 LEVEL 3
7 Methodology for the selection and use of key performance
indicators for maintenance
7.1 Defining the objectives which characterise the maintenance
management process
7.2 Selecting the relevant indicators
7.3 Defining and collecting the necessary basic data
7.4 Calculating the indicators and selecting the type of
representation
7.4.1 Frequency of calculating of the indicators
7.4.2 Type of presentation
7.4.3 Test and validation
7.4.4 Analysis of the results
Annex A (normative) Key Indicators Factors List