Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Communication planning, language planning
and terminology planning
4.1 Language planning
4.2 Terminology planning
5 Formulating and implementing a terminology policy
5.1 Policies
5.2 Success factors in assessing the efficiency of a
terminology policy:
6 Preparation, formulation and implementation of
terminology policies
6.1 PHASE I - Preparation of the terminology policy
6.1.1 Survey of the current state
6.1.2 Preparatory documents
6.1.3 Awareness raising: Advocacy and lobbying
to obtain recognition
6.1.4 Organization of a community/organization-wide
consultation procedure
6.2 PHASE II - Formulation of the terminology policy
6.2.1 Finalizing the terminology policy proposal
6.2.2 Co-ordination of terminology planning with other
strategic planning policies
6.2.3 Implementation plan
6.2.4 Presentation of the final policy and implementation
plan
6.2.5 Decision on final terminology policy documents
and implementation plan
6.3 PHASE III - Implementation of the terminology policy
6.3.1 Management of the implementation
6.3.2 Operational and organizational planning of the
implementation
6.3.3 Publicity and promotion
6.4 PHASE IV - Sustaining the terminology infrastructure
Annex A (informative) - Workflow for terminology policy-making
Annex B (informative) - Tools for stakeholder analysis
B.1 Power/interest grid
B.2 Brainstorming matrix
Annex C (informative) - Example for a final proposal of a
terminology policy (based on Montviloff 1999:76)
Annex D (informative) - Example of a terminology policy in a
company
Bibliography