14/30290334 DC : 0
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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BS ISO 13810 - TOURISM SERVICES - INDUSTRIAL TOURISM - SERVICE PROVISION
Hardcopy , PDF
31-05-2015
English
Foreword
Introduction
1 Scope
2 Terms and definitions
3 General requirements
4 Service quality
5 Facilities and equipment
Annex A (informative) - Sustainable development
recommendations
Annex B (normative) - Design of the service: Public or
commercial characteristics requirements
Annex C (informative) - Design of the service: Internal
services recommendations
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