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Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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BS ISO/IEC 19086-3 - INFORMATION TECHNOLOGY - CLOUD COMPUTING - SERVICE LEVEL AGREEMENT (SLA) FRAMEWORK - PART 3: CORE CONFORMANCE REQUIREMENTS

Available format(s)

Hardcopy , PDF

Superseded date

31-07-2017

Superseded by

BS ISO/IEC 19086-3:2017

Language(s)

English

€23.37
Excluding VAT

Foreword
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviated terms
5 SQO Cloud Service Qualitative
   Objective Conformance
6 Relationship between the Cloud Service Agreement
   and cloud SLAs
7 Cloud SLA Management
8 The role of cloud service level objectives, cloud service
   qualitative objectives,
   metrics, remedies, and exceptions in the cloud SLA
9 Cloud SLA components
10 Cloud SLA content areas and their components
Bibliography

BS ISO/IEC 19086-3.

Committee
²IST/38
DocumentType
Draft
Pages
24
PublisherName
British Standards Institution
Status
Superseded
SupersededBy

ISO/IEC 19086-1:2016 Information technology Cloud computing Service level agreement (SLA) framework Part 1: Overview and concepts
ISO/IEC 19944:2017 Information technology Cloud computing Cloud services and devices: Data flow, data categories and data use
ISO/IEC 17789:2014 Information technology — Cloud computing — Reference architecture
ISO/IEC 17788:2014 Information technology — Cloud computing — Overview and vocabulary

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