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  • 98/402550 DC : DRAFT JUL 1998

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    GUIDE TO POSITIVE COMPLAINTS MANAGEMENT

    Available format(s): 

    Superseded date:  15-04-1999

    Language(s): 

    Published date:  23-11-2012

    Publisher:  British Standards Institution

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    Comment Closes On
    Committee SVS/8
    Document Type Draft
    Publisher British Standards Institution
    Status Superseded
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

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    BS EN 30011-2:1993 Guidelines for auditing quality systems Guidelines for auditing quality systems. Qualification criteria for quality systems auditors
    BS EN 30011-3:1993 Guidelines for auditing quality systems Guidelines for auditing quality systems. Management of audit programmes
    AS 4269-1995 Complaints handling
    BS EN ISO 9000:2015 Quality management systems. Fundamentals and vocabulary
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