• I.S. EN 14534:2016

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    POSTAL SERVICES - QUALITY OF SERVICE - MEASUREMENT OF THE TRANSI TIME OF END-TO-END SERVICES FOR BULK MAIL

    Available format(s):  Hardcopy, PDF

    Superseded date:  11-01-2024

    Language(s):  English

    Published date:  01-01-2016

    Publisher:  National Standards Authority of Ireland

    For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
    Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

    Dates of withdrawal of national standards are available from NSAI.

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    Table of Contents - (Show below) - (Hide below)

    National Foreword
    European foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Symbols and abbreviations
    5 Transit time as a Quality-of-Service indicator
    6 Methodology
    7 Report
    8 Quality control
    9 The Annexes
    Annex A (normative) - Accuracy calculation
    Annex B (normative) - Transit Time Calculation
    Annex C (normative) - Comparability of Measurement
            Results
    Annex D (normative) - Design of aggregated Fields of
            Study
    Annex E (normative) - Additional Requirements for
            continuous Fields of Study [CMS/SCMS]
    Annex F (normative) - Quality control
    Annex G (normative) - Auditing
    Annex H (informative) - Purpose of postal Quality of
            Service standards
    Annex I (informative) - Considerations before implementing
            EN 14534
    Annex J (informative) - Design basis
    Annex K (informative) - Implementing EN 14534
    Annex L (informative) - Application of the accuracy
            calculation
    Annex M (informative) - Changes to the 2003 version
            of EN 14534
    Bibliography

    Abstract - (Show below) - (Hide below)

    Gives methods for measuring the end-to-end transit-time of domestic and crossborder bulk mail, collected, processed and delivered by postal service operators.

    General Product Information - (Show below) - (Hide below)

    Development Note Supersedes I.S. CEN TR 15369. (06/2016)
    Document Type Standard
    Publisher National Standards Authority of Ireland
    Status Superseded
    Superseded By
    Supersedes

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 13850:2012 Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
    ISO 10005:2005 Quality management systems Guidelines for quality plans
    ISO 3534-2:2006 Statistics Vocabulary and symbols Part 2: Applied statistics
    EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
    ISO 9004:2009 Managing for the sustained success of an organization A quality management approach
    ISO 9001:2015 Quality management systems — Requirements
    ISO 3534-3:2013 Statistics — Vocabulary and symbols — Part 3: Design of experiments
    ISO 10007:2017 Quality management — Guidelines for configuration management
    ISO 3534-1:2006 Statistics — Vocabulary and symbols — Part 1: General statistical terms and terms used in probability
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