• ANSI/ISO/ASQ 10003:2007

    Current The latest, up-to-date edition.

    Quality Management - Customer Satisfaction - Guidelines For Dispute Resolution External To Organizations

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    Published date:  29-04-2015

    Publisher:  American Society of Quality Control

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    Abstract - (Show below) - (Hide below)

    Gives guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.

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    Document Type Standard
    Publisher American Society of Quality Control
    Status Current
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