ANSI/ISO/ASQ QE19011S:2004

ForewordIntroduction1 Scope2 Normative references3 Terms and definitions4 Principles of auditing5 Managing an audit program 5.1 General 5.2 Audit program objectives and extent 5.3 Audit program responsibilities, resources, and procedures 5.4 Audit program implementation 5.5 Audit program records 5.6 Audit program monitoring and reviewing6 Audit activities 6.1 General 6.2 Initiating the audit 6.3 Conducting document review 6.4 Preparing for on-site activities 6.5 Conducting on-site activities 6.6 Preparing, approving and distributing the audit report 6.7 Completing the audit 6.8 Conducting audit follow-up7 Competence and evaluation of auditors 7.1 General 7.2 Personal attributes 7.3 Knowledge and skills 7.4 Education, work experience, auditor training and audit experience 7.5 Maintenance and improvement of competence 7.6 Auditor evaluation

This International Standard provides guidance on the principles of auditing, managing audit programs, conducting quality management system audits and environmental management system audits as well as the competence of quality and environmental management system auditors.

2004 [14/05/2004]