API 770 : 2001

Section
NOTICE
ACKNOWLEDGMENTS
PREFACE
EXECUTIVE SUMMARY
1 INTRODUCTION
   1.1 Importance of Improving Human Performance
   1.2 Objectives and Organization of This Guide
2 UNDERSTANDING HUMAN ERROR
   2.1 Definition of Human Error
   2.2 Theory of Human Error
   2.3 Performance Shaping Factors
3 STRATEGIES FOR IMPROVING HUMAN PERFORMANCE
   3.1 Examples of Error-likely Situations
   3.2 General Approaches to Improving Human
       performance
4 MANAGEMENT USE OF HRA
   4.1 Definition of HRA
   4.2 Chartering the Analysis
   4.3 Selecting and Applying HRA Techniques
   4.4 Understanding the Limitations
5 CONCLUSIONS
GLOSSARY
REFERENCES
BIBLIOGRAPHY
APPENDIX 1 Self-evaluation Questionnaire for Managers
           Considering Ways to Improve Human Performance
APPENDIX 2 Self-evaluation Survey
APPENDIX 3 Example HRA Problem Using the THERP Technique

Specifies how to incorporate human reliability analysis into process safety management activities.