AS 15504.6(INT)-1998

1 - AS 15504.6(Int)-1998 INFORMATION TECHNOLOGY - SOFTWARE PROCESS ASSESSMENT - GUIDE TO COMPETENCY OF ASSESSORS
4 - PREFACE
5 - CONTENTS
7 - Introduction
9 - 1 Scope
9 - 2 Normative reference
9 - 3 Terms and definitions
9 - 4 An overview of the assessor and competence
9 - 4.1 The role of the assessor
11 - 4.2 Philosophy
11 - 4.3 The process of gaining and maintaining competence
11 - 4.3.1 Becoming a provisional assessor
11 - 4.3.2 Becoming a competent assessor
12 - 4.3.3 Maintenance of competence
12 - 5 Assessor competence
12 - 5.1 The software process
12 - 5.2 Aspects of assessment
13 - 5.3 Personal attributes
13 - 5.3.1 General
13 - 5.3.2 Effective written and verbal communication
13 - 5.3.3 Diplomacy
13 - 5.3.4 Discretion
13 - 5.3.5 Persistence and resistance handling ability
13 - 5.3.6 Judgment and leadership
13 - 5.3.7 Integrity
14 - 5.3.8 Rapport
14 - 6 Validation of education, training and experience
14 - 6.1 Overview
14 - 6.2 Education
14 - 6.3 Training
14 - 6.3.1 General
15 - 6.3.2 Specific training
16 - 6.4 Experience
16 - 6.4.1 General
16 - 6.4.2 Customer-supplier process category
17 - 6.4.3 Engineering process category
17 - 6.4.4 Support process category
17 - 6.4.5 Management process category
17 - 6.4.6 Organization process category
17 - 6.5 Experience of assessments using ISO/IEC TR 15504
17 - 6.6 Maintenance of competence
18 - 6.7 Maintenance of records
19 - Annex A - Training record
19 - A.1 Template for Training Record
20 - Annex B - Record of experience
20 - B.1 Template for Experience Record
21 - Annex C - Record of participation
21 - C.1 Template for participation record
22 - Annex D - Assessment log
22 - D.1 Template for assessment log
23 - Annex E - Professional activities log
23 - E.1 Template for activities log
24 - Annex F - Mechanisms for demonstrating competence
24 - F.1 General
24 - F.2 Example 1 for demonstration
24 - F.3 Example 2 for demonstration
26 - Annex G - Mechanisms for validating education, training and experience
26 - G.1 General
26 - G.2 Example 1 for validation
26 - G.3 Example 2 for validation

Defines the initial and ongoing qualification of assessors and provides guidance for the preparation and qualification of assessors to perform software process assessments. It describes mechanisms that may be used to demonstrate assessor competence and to validate an assessor's education, training and experience. This Standard is identical with and has been reproduced from ISO/IEC TR 15504-6:1998.

This part of ISO/IEC TR 15504 provides guidance for the preparation of assessors to perform software process assessments. It describes mechanisms that may be used to demonstrate assessor competence and to validate an assessor's education, training and experience.The guidance in this part of ISO/IEC TR 15504 is applicable to an organizational unit or a sponsor of an assessment wishing to select or specify the type of assessors to perform either self-assessments or independent assessments.The guidance is also applicable to the identification and demonstration of the competencies necessary for the performance of assessments, and to the process of obtaining those competencies.Guidance on the competence of those who perform process capability determination or process improvement activities is outside the scope of this part of ISO/IEC TR 15504.

First published as AS 15504.6(Int)-1998.