AS 3906-2004
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
Quality of service - Guide to customer expectations
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
30-06-2017
English
01-01-2004
Important note : Users cannot be edited or removed once added to your Multi user PDF.Provides guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of services, products and systems to achieve customer satisfaction.
| Committee |
QR-002
|
| DocumentType |
Standard
|
| ISBN |
0 7337 5957 2
|
| Pages |
12
|
| ProductNote |
Withdrawn 14-04-2017.
|
| PublisherName |
Standards Australia
|
| Status |
Withdrawn
|
| Supersedes |
This Standard gives guidance to organizations in the identification and development of customer expectations. It also addresses those factors in the supply and delivery of services and products which influence customer quality perceptions.
First published as AS/NZS 3906:1994.
Revised and designated as AS 3906-2004.
| AS/NZS ISO 9001:2000 | Quality management systems - Requirements |
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