AS/NZS 10002:2014
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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Guidelines for complaint management in organizations
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
08-07-2024
English
29-10-2014
Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.
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