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AS/NZS 10002:2014

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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Guidelines for complaint management in organizations

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

08-07-2024

Superseded by

AS 10002:2022

Language(s)

English

Published date

29-10-2014

€96.16
Excluding VAT

Provides guidance on complaint handling within an organization, including the planning, design, operation, maintenance and improvement of a complaint handling system.

Committee
QR-015
DocumentType
Standard
ISBN
978 1 74342 854 2
Pages
52
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes

Originated in Australia as AS 4269-1995.
Previous edition AS ISO 10002-2006.
Jointly revised and designated as AS/NZS 10002:2014.

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