1 - AS/NZS 3843:1998 GUIDE 65: GENERAL REQUIREMENTS FOR BODIES OPERATING PRODUCT CERTIFICATION SYSTEMS
4 - PREFACE
6 - CONTENTS
7 - INTRODUCTION
9 - 1 Scope
9 - 2 References
9 - 3 Definitions
9 - 3.1 supplier
10 - 4 Certification body
10 - 4.1 General provisions
10 - 4.2 Organization
11 - 4.3 Operations
11 - 4.4 Subcontracting
11 - 4.5 Quality system
12 - 4.6 Conditions and procedures for granting, maintaining, extending, suspending and withdrawing certification
12 - 4.7 Internal audits and management reviews
12 - 4.8 Documentation
13 - 4.9 Records
13 - 4.10 Confidentiality
13 - 5 Certification body personnel
13 - 5.1 General
13 - 5.2 Qualification criteria
14 - 6 Changes in the certification requirements
14 - 7 Appeals, complaints and disputes
14 - 7.2 Each certification body shall
14 - 8 Application for certification
14 - 8.1 Information on the procedure
15 - 8.2 The application
15 - 9 Preparation for evaluation
15 - 10 Evaluation
15 - 11 Evaluation report
16 - 12 Decision on certification
16 - 13 Surveillance
16 - 14 Use of licences, certificates and marks of conformity
16 - 15 Complaints to suppliers