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AS/NZS 3906:1994

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality of service - Guide to customer expectations

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

30-06-2017

Superseded by

AS 3906-2004

Language(s)

English

Published date

01-01-1994

€32.89
Excluding VAT

Provides guidance to suppliers of products and services in the identification and development of customer expectations as a focal element of the quality system.

Committee
QR-002
DocumentType
Standard
ISBN
0 7262 8826 8
Pages
11
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

This Standard gives guidance to suppliers in the identification and development of customer expectations. It also addresses those factors in the supply and delivery of products or services which influence customer quality perceptions.

First published as Joint Standard AS/NZS 3906:1994.

SAA/SNZ HB66:1996 ISO 9000 For Small Businesses - What to do

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