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    AS/NZS ISO 9000.1:1994

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    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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    Quality management and quality assurance standards Guidelines for selection and use

    Available format(s):  Hardcopy, PDF 1 User, PDF 3 Users, PDF 5 Users, PDF 9 Users

    Superseded date:  30-06-2017

    Language(s):  English

    Published date:  01-01-1994

    Publisher:  Standards Australia

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    Table of Contents - (Show below) - (Hide below)

    1 - AS/NZS ISO 9000.1:1994 QUALITY MANAGEMENT AND QUALITY ASSURANCE STANDARDS - GUIDELINES FOR SELECTION AND USE
    4 - Preface
    5 - Contents
    8 - Introduction
    7 - Foreword
    10 - 1 Scope
    10 - 2 Normative reference
    10 - 3 Definitions
    11 - 3.1 hardware:
    11 - 3.2 software:
    11 - 3.3 processed material:
    11 - 3.4 industry/economic sector:
    11 - 3.5 stakeholder:
    11 - 3.6 ISO 9000 family:
    11 - 4 Principal concepts
    11 - 4.1 Key objectives and responsibilities for quality
    12 - 4.2 Stakeholders and their expectations
    12 - 4.3 Distinguishing between quality system requirements and product requirements
    12 - 4.4 Generic product categories
    12 - 4.5 Facets of quality
    13 - 4.6 Concept of a process
    14 - 4.7 Network of processes in an organization
    15 - 4.8 Quality system in relation to the network of processes
    15 - 4.9 Evaluating quality systems
    15 - 4.9.1 General
    15 - 4.9.2 Management review
    15 - 4.9.3 Quality system audits
    15 - 5 Roles of documentation
    15 - 5.1 Value of documentation
    16 - 5.2 Documentation and evaluation of quality systems
    16 - 5.3 Documentation as a support for quality improvement
    16 - 5.4 Documentation and training
    16 - 6 Quality system situations
    17 - 7 Selection and use of International Standards on quality
    17 - 7.1 General
    17 - 7.2 Selection and use
    17 - 7.3 Application guidelines
    18 - 7.4 Software
    18 - 7.5 Dependability
    18 - 7.6 Quality assurance: design, development, production, installation and servicing
    18 - 7.7 Quality assurance: production, installation and servicing
    18 - 7.8 Quality assurance: final inspection and test
    18 - 7.9 Quality management
    19 - 7.10 Services
    19 - 7.11 Processed materials
    19 - 7.12 Quality improvement
    19 - 7.13 Audits
    19 - 7.14 Auditors
    19 - 7.15 Managing audits
    20 - 7.16 Quality assurance for measurement
    20 - 8 Selection and use of International Standards for external quality assurance
    20 - 8.1 General guidance
    20 - 8.2 Selection of model
    20 - 8.2.1 Three models for quality assurance
    20 - 8.2.2 Selection
    20 - 8.3 Demonstration of conformance to the selected model
    21 - 8.4 Additional considerations in contractual situations
    21 - 8.4.1 Tailoring and contractual elements
    21 - 8.4.2 Review of contractual quality system elements
    21 - 8.4.3 Supplementary quality assurance requirements
    21 - 8.4.4 Pre-contract assessment
    21 - 8.4.5 Audits after award of the contract
    22 - Annex A - Terms and definitions taken from ISO 8402:1994
    22 - A.1 quality:
    22 - A.2 quality policy:
    22 - A.3 quality management:
    22 - A.4 quality system:
    22 - A.5 quality control:
    23 - A.6 quality assurance:
    23 - A.7 quality improvement:
    23 - A.8 product:
    23 - A.9 service:
    23 - A.10 customer:
    23 - A.11 supplier:
    23 - A.12 process:
    24 - Annex B - Product and process factors
    24 - B.1 Purpose
    24 - B.2 Factors
    25 - Annex C - Proliferation of standards
    26 - Annex D - Cross-reference list of clause numbers for corresponding topics
    27 - Annex E - Bibliography
    28 - Appendix ZZ - Guidance on Australian and New Zealand Standards for quality management, quality control and quality assurance

    Abstract - (Show below) - (Hide below)

    Provides guidance for the selection and use of the ISO 9000 family of International Standards on quality management and quality assurance. Clarifies the principal quality-related concepts needed for effective understanding and application of the Standards, and the distinctions and interrelationships between them. This Standard is identical with and has been reproduced from ISO 9000-1:1994.

    Scope - (Show below) - (Hide below)

    This part of ISO 9000a) clarifies principal quality-related concepts and the distinctions and interrelationships among them;b) provides guidance for the selection and use of the ISO 9000 family of International Standards on quality management and quality assurance.

    General Product Information - (Show below) - (Hide below)

    Committee QR-008
    Document Type Standard
    Publisher Standards Australia
    Status Superseded
    Superseded By
    Supersedes

    History - (Show below) - (Hide below)

    Under Revision see DR 99128 (in part) First published in Australia as AS 3900-1987/ISO 9000:1987.First published in New Zealand as NZS 5600.1:1987.AS 3900-1987/ISO 9000:1987 and NZS 5600.1:1987 redesignated in 1990 as Joint Standard AS 3900-1987/NZS 9000:1990/ISO 9000:1987.Redesignated in 1992 as Joint Standard AS 3900.1-1987/NZS 9000:1990/ISO 9000:1987.Jointly revised and redesignated as Joint Standard AS/NZS ISO 9000.1:1994. First published in Australia as AS 3900-1987/ISO 9000:1987. First published in New Zealand as NZS 5600.1:1987. AS 3900-1987/ISO 9000:1987 and NZS 5600.1:1987 redesignated in 1990 as Joint Standard AS 3900-1987/NZS 9000:1990/ISO 9000:1987. Redesignated in 1992 as Joint Standard AS 3900.1-1987/NZS 9000:1990/ISO 9000:1987. Jointly revised and redesignated as Joint Standard AS/NZS ISO 9000.1:1994.

    Standards Referencing This Book - (Show below) - (Hide below)

    AS/NZS 3750.15:1998 Paints for steel structures Inorganic zinc silicate paint (Reconfirmed 2013)
    AS 1444-1996 Wrought alloy steels - Standard, hardenability (H) series and hardened and tempered to designated mechanical properties
    HB 97-1997 Integrating quality and environmental management systems ISO 9001 and ISO 14001
    AS 4429(INT)-1996 Methods of test and rating requirements for smoke-spill fans
    AS 1418.10-1996 Cranes (including hoists and winches) - Elevating work platforms
    AS 1324.1-1996 Air filters for use in general ventilation and airconditioning - Application, performance and construction
    AS/NZS 1859.3:1996 Reconstituted wood-based panels - Decorative overlaid wood panels
    AS 1380.1-1998 Fibre-rope slings - Product specification
    AS/NZS 2908.1:2000 Cellulose-cement products Corrugated sheets (Reconfirmed 2020)
    AS 2076-1996 Wire-rope grips for non-lifting applications
    AS 4751(INT)-2000 Electrogalvanized (zinc) coatings on ferrous open sections
    AS 1085.16-1995 Railway permanent way material - Part 16: Cast sleeper plates
    AS 4421-1996 Guards and patrols
    AS/NZS 1859.1:1997 Reconstituted wood-based panels - Particleboard
    AS/NZS 4256.5:1996 Plastic roof and wall cladding materials Polycarbonate
    AS 1085.13-1998 Railway permanent way material - Part 13: Spring fastening spikes for sleeper plates
    AS 1438.1-1998 Wire-coil flat slings Product specification
    AS/NZS 2904:1995 Damp-proof courses and flashings
    AS 1332-2000 Conveyor belting - Textile reinforced (Reconfirmed 2016)
    AS 1085.12-1999 Railway permanent way materials - Part 12: Insulated joint assemblies
    AS 1353.1-1997 Flat synthetic-webbing slings Product specification (Reconfirmed 2014)
    AS 2947.3-1995 Insulators - Porcelain and glass for overhead power lines - Voltages greater than 1000 V a.c. Couplings
    AS 2047-1999 Windows in buildings - Selection and installation
    AS/NZS 3809:1998 Safes and strongrooms
    AS 2766-1997 Petri dishes - Plastic - For single use
    AS/NZS 2179.2(INT):1998 Specifications for rainwater goods, accessories and fasteners - PVC rainwater goods and accessories
    AS/NZS 2080:1995 Safety glass for land vehicles
    AS 1731.2-2000 Refrigerated display cabinets General mechanical and physical requirements
    AS/NZS 3905.2:1997 Quality system guidelines Guide to AS/NZS ISO 9001, AS/NZS ISO 9002, and AS/NZS ISO 9003 for construction
    AS/NZS 2272:1996 Plywood - Marine
    AS/NZS 4256.1:1994 Plastic roof and wall cladding materials General requirements
    AS/NZS 1260:1996 PVC pipes and fittings for drain, waste and vent applications
    AS 4750(INT)-2000 Electrogalvanized (zinc) coatings on ferrous hollow sections
    AS/NZS 1314:2003 Prestressing anchorages (Reconfirmed 2016)
    AS 4454-1999 Compost, soil conditioners and mulches
    AS/NZS 4371:1996 Ceramic tableware
    AS 2492-1994 Cross-linked polyethylene (PE-X) pipe for hot and cold water applications
    AS/NZS 4256.3:1994 Plastic roof and wall cladding materials Glass fibre reinforced polyester (GRP)
    AS/NZS 4256.2:1994 Plastic roof and wall cladding materials Unplasticized polyvinyl chloride (uPVC) building sheets
    AS/NZS 3750.13:1997 Paints for steel structures Epoxy primer (two-pack)
    AS/NZS 2343:1997 Bullet-resistant panels and elements
    AS/NZS 3879:1995 Solvent cements and priming fluids for use with unplasticized PVC (uPVC) pipes and fittings
    AS/NZS 1748:1997 Timber - Stress-graded - Product requirements for mechanically stress-graded timber
    AS/NZS 4380:1996 Cargo restraint systems - Webbing load restraint systems
    AS/NZS 4792:1999 Hot-dip galvanized (zinc) coatings on ferrous hollow sections, applied by a continuous or a specialized process
    AS/NZS 1477:1996 PVC pipes and fittings for pressure applications
    AS/NZS 2544:1995 Grey iron pressure fittings
    AS/NZS 3905.4:1995 Quality system guidelines - Guide to quality system Standards AS/NZS ISO 9001:1994 and AS/NZS ISO 9002:1994 for the pressure equipment industry
    AS/NZS 3842:1998 Guide 62: General requirements for bodies operating assessment and certification/registration of quality systems
    AS/NZS 4130:1997 Polyethylene (PE) pipes for pressure applications
    AS 1085.8-1995 Railway permanent way material - Part 8: Dogspikes
    AS/NZS 4131:1997 Polyethylene (PE) compounds for pressure pipes and fittings
    AS/NZS 4158:1996 Thermal-bonded polymeric coatings on valves and fittings for water industry purposes
    AS/NZS 1859.4:1997 Reconstituted wood-based panels Hardboard
    AS 4441(INT)-1996 Oriented PVC (OPVC) pipes for pressure applications
    AS/NZS 1221:1997 Fire hose reels (Reconfirmed 2020)
    AS 4497.1-1997 Roundslings - Synthetic fibre - Product specification
    AS/NZS 4791:1999 Hot-dip galvanized (zinc) coatings on ferrous open sections, applied by an in-line process
    AS/NZS 1605:2000 Methods for sampling and analysing timber preservatives and preservative-treated timber
    AS/NZS 4065:2000 Concrete utility services poles
    AS 2047.1-1996 Windows in buildings - Specification for materials and performance
    AS/NZS 2699.3:2000 Built-in components for masonry construction Lintels and shelf angles (durability requirements)
    AS 2913-2000 Evaporative airconditioning equipment (Reconfirmed 2016)
    AS/NZS 2588:1998 Gypsum plasterboard (Reconfirmed 2016)
    AS/NZS 4357:1995 Structural Laminated Veneer Lumber
    AS 3533.1-1997 Amusement rides and devices - Design and construction
    AS 1085.15-1995 Railway permanent way material - Part 15: Aluminothermic rail welding
    AS/NZS 4677:2000 Steel utility services poles
    AS/NZS 4256.4:1995 Plastic roof and wall cladding materials - Unplasticized polyvinyl chloride (uPVC) wall cladding boards
    AS/NZS 3750.14:1997 Paints for steel structures High-build epoxy (two-pack)
    AS/NZS 4345:1995 Cargo restraint systems - Transport fibre rope
    AS/NZS 3750.17:1998 Paints for steel structures Etch primers (single pack and two-pack) (Reconfirmed 2013)
    AS/NZS 1594:1997 Hot-rolled steel flat products
    AS 1085.4-1999 Railway permanent way material - Part 4: Fishbolts and nuts
    AS 4290-2000 Design and installation of Revolving doors
    AS/NZS 1595:1998 Cold-rolled, unalloyed, steel sheet and strip (Reconfirmed 2016)
    AS/NZS 4344:1995 Cargo restraint systems - Transport chain and components
    AS 1085.14-1997 Railway permanent way material - Part 14: Prestressed concrete sleepers
    AS 4429-1999 Methods of test and rating requirements for smoke-spill fans
    AS 4454-1997 Composts, soil conditioners and mulches
    AS 3582.1-1998 Supplementary cementitious materials for use with portland and blended cement Fly ash
    AS 2317-1998 Collared eyebolts
    AS/NZS 2699.2:2000 Built-in components for masonry construction Connectors and accessories
    AS/NZS 3679.1:1996 Structural steel Hot-rolled bars and sections
    AS 1666.1-1995 Wire-rope slings - Product specification
    AS 2537-1994 Mechanical jointing fittings for use with cross-linked polyethylene (PE-X) pipe for hot and cold water applications
    AS 2216-1997 Packaging for poisonous substances
    AS 3905.10-1997 Quality system guidelines - Guide to AS/NZS ISO 9001:1994 for the finance industry
    AS 1085.1-2000 Railway permanent way material Steel rails
    AS/NZS 4455:1997 Masonry units and segmental pavers
    AS/NZS 2280:1995 Ductile iron pressure pipes and fittings
    AS/NZS 1859.2:1997 Reconstituted wood-based panels - Medium density fibreboard (MDF)
    AS/NZS 3750.6:1995 Paints for steel structures - Full gloss polyurethane (two-pack)
    AS/NZS 3750.16:1998 Paints for steel structures Waterborne primer and paint for galvanized, zinc/aluminium alloy-coated and zinc-primed steel (Reconfirmed 2013)
    AS/NZS 3905.14:1998 Quality system guidelines - Guide to AS/NZS ISO 9001, 9002 and 9003 for health services
    AS 3818.1-1998 Timber - Heavy structural products - Visually graded General requirements
    AS/NZS 4129(INT):1997 Fittings for polyethylene (PE) pipes for pressure applications
    AS/NZS 3905.12:1999 Quality system guidelines - Guide to AS/NZS ISO 9001 for architectural and engineering design practices
    AS 3743-1996 Potting mixes
    AS 3771-1998 Road lighting luminaires with integral control gear
    AS/NZS 4534:1998 Zinc and zinc/aluminium-alloy coatings on steel wire
    AS/NZS 4290:1995 Design and installation of revolving doors
    AS 1890-1999 Thermally released links (Reconfirmed 2016)
    AS/NZS 2699.1:2000 Built-in components for masonry construction Wall ties
    AS 1672.1-1997 Limes and limestones Limes for building
    AS 1085.10-1995 Railway permanent way material - Part 10: Rail anchors
    AS/NZS 2648.1:1995 Underground marking tape Non-detectable tape (Reconfirmed 2020)
    AS 4285-1995 Skylights
    AS/NZS 3678:1996 Structural steel - Hot-rolled plates, floorplates and slabs
    AS 1597.2-1996 Precast reinforced concrete box culverts Large culverts (from 1500 mm span and up to and including 4200 mm span and 4200 mm height)
    AS/NZS 4049.3:1996 Paints and related materials - Road marking materials - Waterborne paint - For use with drop-on beads
    AS 1085.3-2000 Railway permanent way material - Part 3: Sleeper plates
    AS/NZS 4452:1997 The storage and handling of toxic substances
    AS/NZS 3679.2:1996 Structural steel - Welded I sections
    AS/NZS 4680:1999 Hot-dip galvanized (zinc) coatings on fabricated ferrous articles
    AS/NZS 2041:1998 Buried corrugated metal structures
    AS/NZS 2208:1996 Safety glazing materials in buildings
    AS/NZS 1859.5:1997 Reconstituted wood-based panels Fibre insulating board (insulation board)
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