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AWWA M5 : 2
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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WATER UTILITY MANAGEMENT
29-05-2019
23-05-2013
Acknowledgments
Chapter 1 - Introduction
Chapter 2 - Managing the Utility
Chapter 3 - Effective Public Communications
Chapter 4 - Utility Financial Management
Chapter 5 - Customer Service
Chapter 6 - Operations and Maintenance
Chapter 7 - Environmental Health and Safety
Chapter 8 - Security
Chapter 9 - Crisis Communications
Chapter 10 - Human Resource Management
Chapter 11 - Information Systems and Services
Chapter 12 - Legal Issues
Chapter 13 - Support Services
Chapter 14 - Gaining a Competitive Edge
Index
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