AWWA M5 : 2
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
WATER UTILITY MANAGEMENT
29-05-2019
23-05-2013
Acknowledgments
Chapter 1 - Introduction
Chapter 2 - Managing the Utility
Chapter 3 - Effective Public Communications
Chapter 4 - Utility Financial Management
Chapter 5 - Customer Service
Chapter 6 - Operations and Maintenance
Chapter 7 - Environmental Health and Safety
Chapter 8 - Security
Chapter 9 - Crisis Communications
Chapter 10 - Human Resource Management
Chapter 11 - Information Systems and Services
Chapter 12 - Legal Issues
Chapter 13 - Support Services
Chapter 14 - Gaining a Competitive Edge
Index
Supplies basic training in water utility management and organizational structure. Also includes all areas of public water utility management: - Organizational structure; - Financial management; - Customer service; - Operations and maintenance; - Safety and security; - Emergency planning; - Human resources; - Information systems; - Legal and regulatory issues; - Public communications.
| DocumentType |
Standard
|
| PublisherName |
American Water Works Association
|
| Status |
Superseded
|
| SupersededBy |
| UFC 3-230-02 : 2001 | UNIFIED FACILITIES CRITERIA - OPERATION AND MAINTENANCE: WATER SUPPLY SYSTEMS |
| AWWA G400 : 2009 | UTILITY MANAGEMENT SYSTEM |
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