Committee
|
ZBIP/3 |
Document Type
|
Standard |
ISBN
|
|
Pages
|
|
Published
|
|
Publisher
|
British Standards Institution
|
Status
|
Current |
ISO 10001:2007
|
Quality management Customer satisfaction Guidelines for codes of conduct for organizations |
ISO 19011:2011
|
Guidelines for auditing management systems |
ISO 10015:1999
|
Quality management Guidelines for training |
BS ISO 10003:2007
|
Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations |
ISO/IEC Guide 37:2012
|
Instructions for use of products by consumers |
ISO 10002:2014
|
Quality management Customer satisfaction Guidelines for complaints handling in organizations |
ISO 9004:2009
|
Managing for the sustained success of an organization A quality management approach |
ISO 9001:2015
|
Quality management systems — Requirements |
ISO/IEC Guide 71:2014
|
Guide for addressing accessibility in standards |
ISO 9000:2015
|
Quality management systems — Fundamentals and vocabulary |
BS EN ISO 19011:2011
|
Guidelines for auditing management systems |
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