• BIS IS/ISO 19011 : 2011(R2016)

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS

    Available format(s): 

    Superseded date:  20-11-2019

    Language(s): 

    Published date:  23-11-2012

    Publisher:  Bureau of Indian Standards

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    Table of Contents - (Show below) - (Hide below)

    NATIONAL FOREWORD
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Principles of auditing
    5 Managing an audit programme
    6 Performing an audit
    7 Competence and evaluation of auditors
    Annex A (informative) - Guidance and illustrative
            examples of discipline-specific knowledge
            and skills of auditors
    Annex B (informative) - Additional guidance for
            auditors for planning and conducting audits
    Bibliography

    Abstract - (Show below) - (Hide below)

    Specifies guidance on the principles of auditing, managing audit programmes, conducting quality management system audits and environmental management system audits, as well as guidance on the competence of quality and environmental management system auditors.

    General Product Information - (Show below) - (Hide below)

    Committee MSD 2
    Development Note Supersedes BIS IS/ISO 10011-1, BIS IS/ISO 10011-2, BIS IS/ISO 10011-3, BIS IS/ISO 14010, BIS IS/ISO 14011 and BIS IS/ISO 14012. (09/2008)
    Document Type Standard
    Publisher Bureau of Indian Standards
    Status Superseded
    Superseded By
    Supersedes

    Standards Referenced By This Book - (Show below) - (Hide below)

    IS/ISO 10002 : 2004(R2014) QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS

    Standards Referencing This Book - (Show below) - (Hide below)

    ISO 2859-4:2002 Sampling procedures for inspection by attributes Part 4: Procedures for assessment of declared quality levels
    ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements
    ISO/IEC 17021:2011 Conformity assessment Requirements for bodies providing audit and certification of management systems
    ISO 22000:2005 Food safety management systems Requirements for any organization in the food chain
    ISO/IEC 27003:2017 Information technology — Security techniques — Information security management systems — Guidance
    ISO/IEC 27004:2016 Information technology — Security techniques — Information security management — Monitoring, measurement, analysis and evaluation
    ISO 31000:2009 Risk management Principles and guidelines
    ISO 50001:2011 Energy management systems Requirements with guidance for use
    ISO/IEC 27002:2013 Information technology Security techniques Code of practice for information security controls
    ISO/IEC 20000-1:2011 Information technology Service management Part 1: Service management system requirements
    ISO/IEC 27005:2011 Information technology Security techniques Information security risk management
    ISO 14001:2015 Environmental management systems — Requirements with guidance for use
    ISO 9001:2015 Quality management systems — Requirements
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    ISO 28000:2007 Specification for security management systems for the supply chain
    ISO/IEC 27000:2016 Information technology Security techniques Information security management systems Overview and vocabulary
    ISO 30301:2011 Information and documentation Management systems for records Requirements
    ISO 14050:2009 Environmental management Vocabulary
    ISO Guide 73:2009 Risk management — Vocabulary
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