This British Standard gives recommendations for the conduct, management, staffing and operational accountability for the provision of investigative services.
This British Standard is specifically designed to provide a broad set of procedures to assist the investigative provider in adhering to industry best practice; it also draws attention to the case management procedures, data handling regulations and the employment practices applicable to the investigation. This standard also recommends how the organization can demonstrate it has the financial and operational resources available to provide the services offered, and is competent and provides recourse in the event of a complaint.
NOTE1 Additionally, this British Standard can be used by those who wish to purchase investigative services.
NOTE2 A non-exhaustive list of investigative services activities is given in Annex C.