Committees responsible
National foreword
Introduction
Guidelines
1 Scope
2 Normative reference
3 Definitions
4 Fundamental concepts
5 Managing for quality improvement
6 Methodology for quality improvement
7 Supporting tools and techniques
Annexes
A (normative) Supporting tools and techniques
B (informative) Bibliography
Tables
1 Tools and techniques for quality improvement
A.1 Data-collection form
A.2 Data organized by grouping as per step e) of
A.2.2
A.3 Overfill data and sample statistics (Xbar, R)
A.4 Amount of additive 'A' and associated yield
Figures
1 A unit of a supply chain
A.1 Random display as per step c) of A.2.2
A.2 Initial cause-and-effect diagram
A.3 Development of cause-and-effect diagram
A.4 Example of a cause-and-effect diagram
A.5 Flowchart symbols
A.6 Example of a flow chart
A.7 Example of a tree diagram
A.8 Xbar and R charts for overfill data
A.9 Commonly occurring patterns in histograms
A.10 Example of a histogram
A.11 Example of a Pareto diagram
A.12 Commonly occurring scatter diagrams
A.13 Example of a scatter diagram