BS 8477:2014+A1:2020
Current
Current
The latest, up-to-date edition.
Code of practice for customer service
Available format(s)
Hardcopy , PDF
Language(s)
English
Published date
29-04-2020
Publisher
This British Standard sets out principles for establishing and maintaining an effective customer service culture and mindset in an organization of any size, geographical location or business sector.
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