BS 8591:2014

Foreword
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 Planning
5 Construction and facilities
6 Operation of an alarm receiving centre
7 Records
8 Contingency plan
Annexes
Annex A (informative) - Security and technical
        implications of remote access to remote
        centre data systems
Annex B (informative) - Representation of the
        typical relationship and communication paths
        between stakeholders in alarm monitoring and
        response
Annex C (informative) - Filtering actions for fire
        alarm signals
Annex D (informative) - Example form of agreement
        for authorizing alarm receiving centre to
        exercise discretion regarding the filtering
        out of alarm information
Bibliography

Provides recommendations for the planning, construction and facilities of manned and unmanned remote centres, and for the operation of alarm receiving centres (ARCs), receiving signals from alarm systems, e.g. fire, social, closed circuit television (CCTV), lone worker and vehicle tracking.

This British Standard gives recommendations for the planning, construction and facilities of manned and unmanned remote centres, and for the operation of alarm receiving centres (ARCs), receiving signals from alarm systems, e.g. fire, social, closed circuit television (CCTV), lone worker and vehicle tracking. This British Standard excludes receiving signals from intruder and hold-up alarm systems (I&HAS). NOTE See BSEN50518 series for the monitoring of I&HAS.