BS EN 15140:2006
Current
The latest, up-to-date edition.
Public passenger transport. Basic requirements and recommendations for systems that measure delivered service quality
Hardcopy , PDF
English
31-01-2010
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Requirements
5 Recommendations
Annex A (informative) - Examples
Specifies basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.
Committee |
SVS/11
|
DevelopmentNote |
Issue Date: 31/01/2010. (01/2010)
|
DocumentType |
Standard
|
Pages |
26
|
PublisherName |
British Standards Institution
|
Status |
Current
|
This document provides basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.
The requirements and recommendations specified in this document apply both to third party measurements and measurements conducted by the service provider.
Standards | Relationship |
EN 15140:2006 | Identical |
EN 13816:2002 | Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement |
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