• There are no items in your cart

BS PAS 17271(2017) : 2017

Current

Current

The latest, up-to-date edition.

PROTECTING CUSTOMERS FROM FINANCIAL HARM AS A RESULT OF FRAUD OR FINANCIAL ABUSE - CODE OF PRACTICE

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2017

€119.20
Excluding VAT

Foreword
Introduction
1 Scope
2 Terms, definitions and abbreviations
3 Organizational principles, culture and strategy
4 Service planning and design
5 Systems and tools for the prevention and
  detection of fraud and financial abuse
6 Helping customers to make informed decisions
7 Identifying customers at risk from financial harm
8 Taking action to prevent or reduce financial harm
9 Service evaluation
Bibliography

Describes organizations for protecting customers from financial harm that might occur as a result of fraud or financial abuse.

Committee
ZZ/3
DocumentType
Standard
Pages
40
PublisherName
British Standards Institution
Status
Current

BS EN ISO 9004:2009 Managing for the sustained success of an organization. A quality management approach
BS 10012(2017) : 2017 DATA PROTECTION - SPECIFICATION FOR A PERSONAL INFORMATION MANAGEMENT SYSTEM
BS EN ISO/IEC 27001:2017 Information technology. Security techniques. Information security management systems. Requirements
BS 16000:2015 Security management. Strategic and operational guidelines
BS 8543:2015 Complaint handling in organizations. Specification
BS EN ISO 9241-171:2008 Ergonomics of human-system interaction Guidance on software accessibility
BS 8878:2010 Web accessibility. Code of practice
BS 18477:2010 Inclusive service provision. Requirements for identifying and responding to consumer vulnerability

Access your standards online with a subscription

Features

  • Simple online access to standards, technical information and regulations.

  • Critical updates of standards and customisable alerts and notifications.

  • Multi-user online standards collection: secure, flexible and cost effective.