DIN EN 14012:2020-06
Current
Current
The latest, up-to-date edition.
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Available format(s)
Hardcopy , PDF
Language(s)
German - English, English
Published date
01-06-2020
This document specifies complaints-handling principles related to domestic and international postal services.
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