DIN EN 15038 E : 2006

Foreword<br>Introduction<br>1 Scope<br>2 Terms and Definitions<br>3 Basic requirements<br>&nbsp;&nbsp;3.1 General<br>&nbsp;&nbsp;3.2 Human resources<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3.2.1 Human resources management<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3.2.2 Professional competences of translators<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3.2.3 Professional competences of revisers<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3.2.4 Professional competences of reviewers<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;3.2.5 Continuing professional development<br>&nbsp;&nbsp;3.3 Technical resources<br>&nbsp;&nbsp;3.4 Quality management system<br>&nbsp;&nbsp;3.5 Project management<br>4 Client-TSP relationship<br>&nbsp;&nbsp;4.1 General<br>&nbsp;&nbsp;4.2 Enquiry and feasibility<br>&nbsp;&nbsp;4.3 Quotation<br>&nbsp;&nbsp;4.4 Client-TSP agreement<br>&nbsp;&nbsp;4.5 Handling of project-related client information<br>&nbsp;&nbsp;4.6 Project conclusion<br>5 Procedures in translation services<br>&nbsp;&nbsp;5.1 General<br>&nbsp;&nbsp;5.2 Managing translation projects<br>&nbsp;&nbsp;5.3 Preparation<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.3.1 Administrative aspects<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.3.2 Technical aspects<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.3.3 Linguistic aspects<br>&nbsp;&nbsp;5.4 Translation process<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.1 Translation<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.2 Checking<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.3 Revision<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.4 Review<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.5 Proofreading<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;5.4.6 Final verification<br>6 Added value services<br>Annex A (informative) Project registration details<br>Annex B (informative) Technical pre-translation processing<br>Annex C (informative) Source text analysis<br>Annex D (informative) Style guide<br>Annex E (informative) Non-exhaustive list of added value<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;services<br>Bibliography

Defines the requirements for the translation service provider (TSP) with regard to human and technical resources, quality and project management, the contractual framework, and service procedures.