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DIN ISO 10003:2019-07

Current

Current

The latest, up-to-date edition.

Quality management – Customer satisfaction – Guidelines for dispute resolution external to organizations (ISO 10003:2018), English translation of DIN ISO 10003:2019-07

Available format(s)

Hardcopy , PDF

Language(s)

German, English

Published date

01-07-2019

€150.93
Excluding VAT

This document gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.

Committee
TC 176
DocumentType
Standard
Pages
0
PublisherName
German Institute for Standardisation (Deutsches Institut für Normung)
Status
Current

Standards Relationship
ISO 10003:2018 Identical

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