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DIN ISO 10004:2019-07

Current

Current

The latest, up-to-date edition.

Quality management- Customer satisfaction- Guidelines for monitoring and measuring (ISO10004:2018)

Available format(s)

Hardcopy , PDF

Language(s)

German, English

Published date

01-07-2019

€126.26
Excluding VAT

This document provides guidelines for defining and implementing processes for monitoring and measuring customer satisfaction.

DocumentType
Standard
Pages
0
PublisherName
German Institute for Standardisation (Deutsches Institut für Normung)
Status
Current

Standards Relationship
ISO 10004:2018 Identical

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