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DR 03474 CP

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Quality of service - Guide to customer expectations

Superseded date

30-06-2017

Superseded by

AS 3906-2004

Published date

12-09-2003

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Proposes guidance to suppliers of services and products in identifying and understanding customer expectations as a focal aspect of the design and development of products, services and system to achieve customer satisfaction.

CommentClosesDate
11-11-2003
Committee
QR-002
DocumentType
Draft
PublisherName
Standards Australia
RevisionOf
Status
Superseded
SupersededBy

Revision of AS/NZS 3906:1994. To be AS 3906

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