DR 94252
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Complaints handling
26-10-2017
15-02-2008
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Proposes essential elements of an effective complaints handling process for both complainants and complaint recipients from inception to satisfaction or determination. Provides guidelines dealing with the implementation of the complaints handling process, the actual complaints handling, and disputes.
| CommentClosesDate |
31-08-1994
|
| Committee |
MB-015
|
| DocumentType |
Draft
|
| PublisherName |
Standards Australia
|
| Status |
Superseded
|
| SupersededBy |
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