DS/EN 14012:2019
Current
Current
The latest, up-to-date edition.
Postal services – Quality of service – Complaints handling principles
Published date
27-09-2019
Publisher
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This European Standard specifies complaints handling principles related to domestic and international postal services.
| Committee |
DS/S-194
|
| DocumentType |
Standard
|
| PublisherName |
Danish Standards
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| EN 14012:2019 | Identical |
| EN 14012:2019 | Equivalent |
Summarise
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