ECMA 179 : 1ED 92

1 Scope and field of application
2 Conformance
3 References
4 Definitions and acronyms
   4.1 CSTA specific definitions
   4.2 Terms defined elsewhere
   4.3 Acronyms
5 Functional architecture
   5.1 Distribution of Computing and Switching Functions
   5.2 CSTA Service
   5.3 Per-Service Client/Server Model
   5.4 Service and Objects
6 CSTA operational model
   6.1 Switching sub-domain model
   6.2 Dynamic identifier management
7 Security Service
8 Generic Service requirements
   8.1 Service Request
   8.2 Service Response
   8.3 Functional description
   8.4 Diagnostic error definitions
9 Switching Function Services
   9.1 Alternate Call Service
   9.2 Answer Call Service
   9.3 Call Completion Service
   9.4 Clear Call Service
   9.5 Clear Connection Service
   9.6 Conference Call Service
   9.7 Consultation Call Service
   9.8 Divert Call Service
   9.9 Hold Call Service
   9.10 Make Call Service
   9.11 Make Predictive Call Service
   9.12 Query Device Service
   9.13 Reconnect Call Service
   9.14 Retrieve Call Service
   9.15 Set Feature Service
   9.16 Transfer Call Service
10 Status Reporting Services
   10.1 Change Monitor Filter Service
   10.2 Event Report Service
   10.3 Monitor Start Service
   10.4 Monitor Stop Service
   10.5 Snapshot Call Service
   10.6 Snapshot Device Service
11 Computing Function Services
   11.1 Re-Route Service
   11.2 Route End Service
   11.3 Route Request Service
   11.4 Route Select Service
   11.5 Route Used Service
12 Bi-directional Services
   12.1 Escape Service
   12.2 System Status Service

Defines Services and Event Reports for the area of Computer-Supported Telecommunications Applications (CSTA).