1 Scope
1.1 Summary of changes from CSTA Phase I
2 Conformance
3 References
3.1 ECMA references
3.2 ISO references
4 Definitions and abbreviations
4.1 CSTA-specific definitions
4.2 Terms defined elsewhere
4.3 Acronyms
5 Functional architecture
5.1 Distribution of Computing and Switching Functions
5.2 CSTA Service
5.3 Per-Service Client/Server Model
5.4 Service and Objects
6 CSTA operational model
6.1 Switching sub-domain model
6.2 Special Resource Functions
7 Association Establishment
8 Security Service
9 Generic Service requirements
9.1 Service Request
9.2 Service Response
9.3 Functional description
9.4 Diagnostic error definitions
10 Switching Function Services
10.1 Alternate Call Service
10.2 Answer Call Service
10.3 Associate Data Service
10.4 Call Completion Service
10.5 Clear Call Service
10.6 Clear Connection Service
10.7 Conference Call Service
10.8 Consultation Call Service
10.9 Divert Call Service
10.10 Hold Call Service
10.11 Make Call Service
10.12 Make Predictive Call Service
10.13 Park Call Service
10.14 Query Device Service
10.15 Reconnect Call Service
10.16 Retrieve Call Service
10.17 Send DTMF Tones Service
10.18 Set Feature Service
10.19 Single Step Conference Service
10.20 Single Step Transfer Call Service
10.21 Transfer Call Service
11 Status Reporting Services
11.1 Change Monitor Filter Service
11.2 Event Report Service
11.3 Monitor Start Service
11.4 Monitor Stop Service
11.5 Snapshot Call Service
11.6 Snapshot Device Service
12 Computing Function Services
12.1 Re-Route Service
12.2 Route End Service
12.3 Route Request Service
12.4 Route Select Service
12.5 Route Used Service
13 Bi-directional Services
13.1 Escape Service
13.2 System Status Service
14 Input/Output (I/O) Services
14.1 Data Path Resumed
14.2 Data Path Suspended
14.3 FastData
14.4 Resume Data Path
14.5 Send-Broadcast-Data
14.6 Send Data
14.7 Send-Multicast-Data
14.8 Start Data Path
14.9 Stop Data Path
14.10 Suspend Data Path
15 Voice Unit Services
15.1 Concatenate Message
15.2 Delete Message
15.3 Play Message
15.4 Query Voice Attribute
15.5 Record Message
15.6 Reposition
15.7 Resume
15.8 Review
15.9 Set Voice Attribute
15.10 Stop
15.11 Suspend
15.12 Synthesize Message