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ECMA/TR 72 : 3ED 2000

Current

Current

The latest, up-to-date edition.

GLOSSARY OF DEFINITIONS AND TERMINOLOGY FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3

Published date

12-01-2013

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1 Scope
2 References
3 Definitions and Acronyms
  3.1 Account Code
  3.2 ACD
  3.3 ACD Group
  3.4 ACD Group Device
  3.5 Acknowledgement
  3.6 Acknowledgement Model
  3.7 ACSE
  3.8 Active Call
  3.9 Active Participation
  3.10 Addressibility
  3.11 Addressable Appearance
  3.12 Addressable Device
  3.13 Agent
  3.14 Agent Group Association
  3.15 Agent Identifier
  3.16 Agent Logging State
  3.17 Agent Password
  3.18 Agent State
  3.19 Agent State Model
  3.20 Alerting
  3.21 Alerting Call
  3.22 Alerting Connection State
  3.23 Allocation Condition
  3.24 Analogue
  3.25 Analogue Line
  3.26 ANI
  3.27 API
  3.28 Appearance
  3.29 Appearance Type
  3.30 Application Association
  3.31 Application Context
  3.32 Application Domain
  3.33 Application Entity
  3.34 Application Entity Type
  3.35 Application Service Element
  3.36 Application Working Domain
  3.37 ASE
  3.38 ASN
  3.39 Association Control Service Element
  3.40 Asynchronous
  3.41 ATM
  3.42 Atomic Acknowledgement Model
  3.43 Auditory Apparatus
  3.44 Auditory Apparatus Identifier
  3.45 Auditory Apparatus Type
  3.46 Authorisation Code
  3.47 Auto-Answer
  3.48 Auto Work Mode
  3.49 Automatic Call Distributor
  3.50 Automatic Number Identification
  3.51 B Channel
  3.52 Bandwidth
  3.53 Bearer Mode
  3.54 Bearer Services
  3.55 Bit Rate
  3.56 BRI
  3.57 Bridging
  3.58 BRI-ISDN
  3.59 Button
  3.60 Button Associated Number
  3.61 Button Association
  3.62 Button Function
  3.63 Button Identifier
  3.64 Button Label
  3.65 Call
  3.66 Call Appearance
  3.67 Call Associated Event
  3.68 Call Associated Feature
  3.69 Call Control Event
  3.70 Call Control Information Element
  3.71 Call Detail Record
  3.72 Call Event Report
  3.73 Call Identifier
  3.74 Call Linkage
  3.75 Call Qualification Data
  3.76 Call Related Information
  3.77 Call State
  3.78 Call Thread
  3.79 Callback
  3.80 CallBack Call
  3.81 Called Line Identity
  3.82 CallID Only Connection ID
  3.83 Calling Line Identification
  3.84 Call-Type Monitor
  3.85 Capabilities Exchange
  3.86 CCIE
  3.87 CDR
  3.88 Central Office (CO) Line
  3.89 Central Office (CO) Switch
  3.90 Channel
  3.91 Character Set
  3.92 Classifier
  3.93 CODEC
  3.94 Complete Connection ID
  3.95 Compound Call State
  3.96 Computing Domain
  3.97 Computing Function
  3.98 Computing Sub-Domain
  3.99 Conference Call
  3.100 Connected State
  3.101 Connection
  3.102 Connection Identifier
  3.103 Connection Mode
  3.104 Connection Rate
  3.105 Connection State
  3.106 Connection State Transition
  3.107 Connection State Transition Graph
  3.108 Consultation Call
  3.109 Correlator Data
  3.110 CSTA
  3.111 CSTA Application
  3.112 CSTA Client
  3.113 CSTA Device
  3.114 CSTA Domain
  3.115 CSTA Object
  3.116 CTI
  3.117 D Channel
  3.118 Data Call
  3.119 Data Connection
  3.120 Data Path
  3.121 Data Path State
  3.122 Data Rate
  3.123 DD
  3.124 Default Value
  3.125 Defined Parameter Type
  3.126 Delay Tolerance
  3.127 Device
  3.128 Device Capabilities
  3.129 Device Category
  3.130 Device Configuration
  3.131 Device Element
  3.132 Device Element Combination
  3.133 Device Feature
  3.134 Device Identifier
  3.135 Device Identifier Format
  3.136 Device Identifier Status
  3.137 Device Media Characteristics
  3.138 Device Only Connection ID
  3.139 Device State
  3.140 Device Type
  3.141 Device-Type Monitor
  3.142 Dialled Number Identification Service
  3.143 Digital Line
  3.144 Directory Number
  3.145 Display
  3.146 Display ID
  3.147 DND
  3.148 DNIS
  3.149 Do Not Disturb
  3.150 Domain
  3.151 DTMF
  3.152 Dual Tone Multiple Frequency
  3.153 Dynamic Device Identifier
  3.154 Dynamic Feature Availability
  3.155 Encoding Algorithm
  3.156 End-to-End
  3.157 Entering Distribution
  3.158 Error Value
  3.159 Event
  3.160 Event Cause
  3.161 Event Report
  3.162 Event Template
  3.163 Extension
  3.164 Flow Direction
  3.165 Forwarding
  3.166 Forwarding Condition
  3.167 Gain
  3.168 Global Call
  3.169 Global Call ID
  3.170 Group Device
  3.171 Held Call
  3.172 Hold
  3.173 Hold Connection State
  3.174 Holding Device
  3.175 Hookswitch
  3.176 Hookswitch Association
  3.177 Hunt Group
  3.178 ID
  3.179 Identifier Parameter Type
  3.180 Inband
  3.181 Inbound Call
  3.182 Incoming Call
  3.183 Integrated Services Digital Network
  3.184 Intrude
  3.185 I/O Cross Reference Identifier
  3.186 I/O Services
  3.187 ISDN
  3.188 ISO
  3.189 ITU-T
  3.190 Join
  3.191 KBPS
  3.192 Lamp
  3.193 Lamp Colour
  3.194 Lamp Identifier
  3.195 Lamp Label
  3.196 Lamp Mode
  3.197 LAN
  3.198 Last Redirection Device
  3.199 Line
  3.200 Logical Device Event
  3.201 Logical Device Features
  3.202 Logical Display
  3.203 Logical Element
  3.204 MAD
  3.205 Maintenance Event
  3.206 Manual Mode
  3.207 Media
  3.208 Media Access Device
  3.209 Media Call Characteristics
  3.210 Media Class
  3.211 Media Service
  3.212 Media Service Instance
  3.213 Media Service Type
  3.214 Media Stream
  3.215 Media Stream Channel
  3.216 Media Stream Event
  3.217 Media Stream ID
  3.218 Media Stream Information
  3.219 Media Type
  3.220 Message
  3.221 Message Identifier
  3.222 Meta Parameter Type
  3.223 Microphone
  3.224 Monitor Type
  3.225 Monitoring Services
  3.226 Multi-Stage Dialling
  3.227 Multi-Step Acknowledgement Model
  3.228 Mute
  3.229 Named Device Type
  3.230 Network Interface Device
  3.231 NID
  3.232 Null Connection State
  3.233 Null Correlator Data
  3.234 ODP
  3.235 Offered Mode
  3.236 Off-Hook
  3.237 On-Hook
  3.238 Operator Device
  3.239 Operator Group Device
  3.240 OSI
  3.241 Other Device
  3.242 Other Group Device
  3.243 Outband (Out of Band)
  3.244 Outbound Call
  3.245 Outgoing Call
  3.246 PAC
  3.247 Parameter Type
  3.248 Parameter Type Template
  3.249 Park
  3.250 Park Device
  3.251 Party
  3.252 PBX
  3.253 PDU
  3.254 Physical Base
  3.255 Physical Component
  3.256 Physical Device Event
  3.257 Physical Device Features
  3.258 Physical Display
  3.259 Physical Element
  3.260 Pick
  3.261 Pick Group
  3.262 PICS
  3.263 PICS Proforma
  3.264 PISN
  3.265 Plain Old Telephone Service
  3.266 Position Pointer
  3.267 POTS
  3.268 Pre-Delivery
  3.269 Predictive Dial Call
  3.270 Predictive Dialling
  3.271 PRI-ISDN
  3.272 Primary Call
  3.273 Private Event
  3.274 Profile
  3.275 Prompting
  3.276 Protocol Information Conformance Statement
  3.277 Protocol Specific Information
  3.278 PSTN
  3.279 PTN
  3.280 Queue
  3.281 Queued Call
  3.282 Recall
  3.283 Redirection Device
  3.284 Remote Operations
  3.285 Reorder Condition
  3.286 Reporting Criteria
  3.287 Request
  3.288 Response
  3.289 Ring Count
  3.290 Ring Cycle
  3.291 Ring Mode
  3.292 Ring Pattern
  3.293 Ringback Tone
  3.294 Ringer
  3.295 Ringer Identifier
  3.296 Ringing Mode
  3.297 ROSE
  3.298 Routeing Cross Reference Identifier
  3.299 Routeing Device
  3.300 Routeing Dialogue
  3.301 Routeing Registration Identifier
  3.302 Routeing Server
  3.303 RSVP
  3.304 Secondary Call
  3.305 Service
  3.306 Service Boundary
  3.307 Service Request
  3.308 Service Response
  3.309 Service Template
  3.310 Signalling Capability
  3.311 Silent Intrusion
  3.312 Silent Monitoring
  3.313 Silent Participation
  3.314 Simple Call State
  3.315 Snapshot Services
  3.316 Speaker
  3.317 Special Resource
  3.318 Special Resource Domain
  3.319 Special Resource Function
  3.320 Special Resource Sub-Domain
  3.321 Speech
  3.322 SRF
  3.323 State
  3.324 Static Device Identifier
  3.325 Station
  3.326 Status Filter
  3.327 Status Reporting Services
  3.328 Switching Domain
  3.329 Switching Function
  3.330 Switching Function Capabilities
  3.331 Switching Function Service
  3.332 Switching Sub-Domain
  3.333 Switching Sub-Domain Name
  3.334 System Status Registration Identifier
  3.335 System Status Services
  3.336 TE
  3.337 Telephony Process
  3.338 Telephony Service
  3.339 Telephony Tone
  3.340 Template
  3.341 TON
  3.342 Trunk
  3.343 User
  3.344 User Data
  3.345 User-User Information Element
  3.346 UUIE
  3.347 Voice
  3.348 Voice Attribute
  3.349 Voice Call
  3.350 Voice Response Unit
  3.351 Voice Stream Data
  3.352 Voice Unit
  3.353 Voice Unit State
  3.354 VRU
4 Terms defined elsewhere

Contains definitions of technical terms and acronyms used throughout the range of publications that comprise CSTA Phase III.

DocumentType
Technical Report
PublisherName
European Computer Manufacturers Association
Status
Current

04/30126213 DC : DRAFT NOV 2004
CSA ISO/IEC 18052 : 2013 : R2017 INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - PROTOCOL FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ISO/IEC 18052:2012 Information technology — Telecommunications and information exchange between systems — ASN.1 for Computer Supported Telecommunications Applications (CSTA) Phase III
12/30257984 DC : 0 BS ISO/IEC 18052 - INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - ASN.1 FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
12/30268115 DC : DRAFT SEP 2012 BS ISO/IEC 18450 - WEB SERVICES DESCRIPTION LANGUAGE (WSDL) FOR CSTA PHASE 3
12/30257987 DC : 0 BS ISO/IEC 18056 - INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - XML SCHEMA DEFINITIONS FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ISO/IEC 18450:2013 Information technology — Telecommunications and information exchange between systems — Web Services Description Language (WSDL) for CSTA Phase III
ECMA TR/82 : 2ED 2009 SCENARIOS FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ECMA 285 : 4ED 2011 ASN.1 FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
07/30162251 DC : 0
ECMA 348 : 5ED 2012 WEB SERVICES DESCRIPTION LANGUAGE (WSDL) FOR CSTA PHASE 3
04/30126211 DC : DRAFT NOV 2004 ISO/IEC 18051. ED.3 - INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - SERVICES FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
BS ISO/IEC 18450:2013 Information technology. Telecommunications and information exchange between systems. Web Services Description Language (WSDL) for CSTA Phase III
12/30257981 DC : 0 BS ISO/IEC 18051 - INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - SERVICES FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
07/30162253 DC : 0
CSA ISO/IEC 18052:2013 INFORMATION TECHNOLOGY - TELECOMMUNICATIONS AND INFORMATION EXCHANGE BETWEEN SYSTEMS - PROTOCOL FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ECMA 323 : 6ED 2011 XML PROTOCOL FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3
ECMA 269 : 9ED 2011 SERVICES FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3

ECMA 269 : 9ED 2011 SERVICES FOR COMPUTER SUPPORTED TELECOMMUNICATIONS APPLICATIONS (CSTA) PHASE 3

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