EG 202 009-2 : 1.3.1
Current
Current
The latest, up-to-date edition.
USER GROUP; QUALITY OF TELECOM SERVICES; PART 2: USER RELATED INDICATORS ON A SERVICE SPECIFIC BASIS
Available format(s)
Hardcopy , PDF
Language(s)
English
Important note : Users cannot be edited or removed once added to your Multi user PDF.
Intellectual Property Rights
Foreword
Modal verbs terminology
Introduction
1 Scope
2 References
3 Definitions and abbreviations
4 QoS methodology implementation
5 QoS parameters for the technical quality
for the service utilization
6 QoS indicators and parameters for all service life cycle
steps other than utilization
7 Specific service elements
8 Specific aspects of the general public users' criteria
9 Conclusion
Annex A - Bibliography
History
Specifies a reference model to evaluate the Quality of Service from the users point of view.
| Committee |
USER
|
| DocumentType |
Standard
|
| Pages |
75
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| TR 102 847 : 1.1.1 | USER GROUP; QUALITY OF ICT SERVICES; STANDARDIZATION AND REGULATION REFERENCES IN THE METERING AND BILLING AREA |
| EG 202 843 : 1.2.1 | USER GROUP; QUALITY OF ICT SERVICES; DEFINITIONS AND METHODS FOR ASSESSING THE QOS PARAMETERS OF THE CUSTOMER RELATIONSHIP STAGES OTHER THAN UTILIZATION |
| EG 202 009-1 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS |
| SR 002 761 : 1.1.1 | USER GROUP; CONSIDERATION FOR SELECTING SUITABLE TELECOMMUNICATION SERVICES AND FOR COMPARING AND BENCHMARKING DIFFERENT SERVICE OFFERS FROM THE USER'S PERSPECTIVE |
| EG 202 057-4 : 1.2.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 4: INTERNET ACCESS |
| TR 102 538 : 1.1.1 | USER GROUP; LIST OF DEFINITIONS AND ABBREVIATIONS |
| TR 102 717 : 1.1.1 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); QUALITY OF SERVICE IMPLICATIONS OF NGN ARCHITECTURES |
| SR 002 564 : 2.0.0 | APPLICABILITY OF EXISTING ETSI AND ETSI/3GPP DELIVERABLES TO EHEALTH |
| TR 103 125 : 1.1.1 | CLOUD; SLAS FOR CLOUD SERVICES |
| EG 202 934 : 1.1.2 | USER GROUP; THE ASSESSMENT OF THE OVERALL QUALITY OF SERVICES (QOS) AS PERCEIVED BY THE USERS; DEFINITION OF QOS INDEXES FOR ALL THE CUSTOMER RELATIONSHIP STAGES |
| ES 202 057-1 : 2.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL |
| EG 202 009-3 : 1.3.1 | USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA) |
| EG 202 057-2 : 1.3.2 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 2: VOICE TELEPHONY, GROUP 3 FAX, MODEM DATA SERVICES AND SMS |
| EG 202 057-1 : 1.3.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL |
| ETR 076 : 20004 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN) - STANDARDS GUIDE |
| ES 201 168 : 1.2.1 | CORPORATE TELECOMMUNICATION NETWORKS (CN); TRANSMISSION CHARACTERISTICS OF DIGITAL PRIVATE BRANCH EXCHANGES (PBXS) |
| TS 101 113 : 7.5.0 | DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+); GENERAL PACKET RADIO SERVICE (GPRS); SERVICE DESCRIPTION, STAGE 1 |
| EG 201 013 : 1.1.1 | HUMAN FACTORS (HF); DEFINITIONS, ABBREVIATIONS AND SYMBOLS |
| TR 101 329-1 : 3.1.2 | TELECOMMUNICATIONS AND INTERNET PROTOCOL HARMONIZATION OVER NETWORKS (TIPHON); END TO END QUALITY OF SERVICE IN TIPHON SYSTEMS; PART 1: GENERAL ASPECTS OF QUALITY OF SERVICE (QOS) |
| ISO/IEC 17021:2011 | Conformity assessment Requirements for bodies providing audit and certification of management systems |
| ETR 138 : 20002 | NETWORK ASPECTS (NA); QUALITY OF SERVICE INDICATORS FOR OPEN NETWORK PROVISION (ONP) OF VOICE TELEPHONY AND INTEGRATED SERVICES DIGITAL NETWORK (ISDN) |
| EG 202 103 : 1.1.1 | METHODS FOR TESTING AND SPECIFICATION (MTS) - GUIDE FOR THE USE OF THE SECOND EDITION OF TTCN |
| TS 101 329-2 : 2.1.3 | TELECOMMUNICATIONS AND INTERNET PROTOCOL HARMONISATION OVER NETWORKS (TIPHON); END TO END QUALITY OF SERVICE IN TIPHON SYSTEMS; PART 2: DEFINITION OF QUALITY OF SERVICE (QOS) CLASSES |
| EG 202 057-2 : 1.3.2 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 2: VOICE TELEPHONY, GROUP 3 FAX, MODEM DATA SERVICES AND SMS |
| EG 202 057-4 : 1.2.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 4: INTERNET ACCESS |
| EG 201 219 : 1.3.1 | USER REQUIREMENTS; GUIDELINES ON THE CONSIDERATION OF USER REQUIREMENTS WHEN MANAGING THE STANDARDIZATION PROCESS |
| EG 201 050 : 1.2.2 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ) - OVERALL TRANSMISSION PLAN ASPECTS FOR TELEPHONY IN A PRIVATE NETWORK |
| TS 101 329-5 : 1.1.2 | TIPHON RELEASE 3; TECHNOLOGY COMPLIANCE SPECIFICATION; PART 5: QUALITY OF SERVICE (QOS) MEASUREMENT METHODOLOGIES |
| ETR 003 : 20002 | NETWORK ASPECTS (NA); GENERAL ASPECTS OF QUALITY OF SERVICE |
| EG 202 308 : 1.2.1 | USER GROUP; USER INTEROPERABILITY CRITERIA |
| EG 201 769-1 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: PARAMETERS FOR VOICE TELEPHONY SERVICE REQUIRED UNDER THE ONP VOICE TELEPHONY DIRECTIVE 98/10/EC |
| TR 121 905 : 13.0.0 | DIGITAL CELLULAR TELECOMMUNICATIONS SYSTEM (PHASE 2+) (GSM); UNIVERSAL MOBILE TELECOMMUNICATIONS SYSTEM (UMTS); LTE; VOCABULARY FOR 3GPP SPECIFICATIONS (3GPP TR 21.905 VERSION 14.1.1 RELEASE 14) |
| EG 202 009-3 : 1.3.1 | USER GROUP; QUALITY OF ICT SERVICES; PART 3: TEMPLATE FOR SERVICE LEVEL AGREEMENTS (SLA) |
| EG 202 009-1 : 1.3.1 | USER GROUP; QUALITY OF TELECOM SERVICES; PART 1: METHODOLOGY FOR IDENTIFICATION OF INDICATORS RELEVANT TO THE USERS |
| ETR 200016 : 20001 | BUSINESS TELECOMMUNICATIONS (BT); SERVEABILITY PERFORMANCE OBJECTIVES FOR PRIVATE TELECOMMUNICATIONS NETWORK (PTN) |
| ETR 320001 : 20001 | USERS' EXPECTATIONS; VIRTUAL PRIVATE NETWORKS |
| ISO/IEC 9646-3:1998 | Information technology Open Systems Interconnection Conformance testing methodology and framework Part 3: The Tree and Tabular Combined Notation (TTCN) |
| EG 202 057-1 : 1.3.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 1: GENERAL |
| EG 201 474 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECT (STQ); FUTURE APPROACHES TO SPEECH TRANSMISSION QUALITY ACROSS MULTIPLE INTERCONNECTED NETWORKS |
| EG 201 377-1 : 1.3.2 | SPEECH AND MULTIMEDIA TRANSMISSION QUALITY (STQ); SPECIFICATION AND MEASUREMENT OF SPEECH TRANSMISSION QUALITY; PART 1: INTRODUCTION TO OBJECTIVE COMPARISON MEASUREMENT METHODS FOR ONE-WAY SPEECH QUALITY ACROSS NETWORKS |
| EG 202 057-3 : 1.1.1 | SPEECH PROCESSING, TRANSMISSION AND QUALITY ASPECTS (STQ); USER RELATED QOS PARAMETER DEFINITIONS AND MEASUREMENTS; PART 3: QOS PARAMETERS SPECIFIC TO PUBLIC LAND MOBILE NETWORKS (PLMN) |
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