EN 15140:2006
Current
The latest, up-to-date edition.
Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality
26-04-2006
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Requirements
5 Recommendations
Annex A (informative) - Examples
This document provides basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.The requirements and recommendations specified in this document apply both to third party measurements and measurements conducted by the service provider.
| Committee |
CEN/TC 320
|
| DocumentType |
Standard
|
| PublisherName |
Comite Europeen de Normalisation
|
| Status |
Current
|
| Standards | Relationship |
| SN EN 15140 : 2006 | Identical |
| I.S. EN 15140:2006 | Identical |
| NF EN 15140 : 2006 | Identical |
| NS EN 15140 : 1ED 2006 | Identical |
| UNI EN 15140 : 2006 | Identical |
| NEN EN 15140 : 2006 | Identical |
| BS EN 15140:2006 | Identical |
| NBN EN 15140 : 2006 | Identical |
| PN EN 15140 : 2006 | Identical |
| UNE-EN 15140:2006 | Identical |
| DIN EN 15140:2006-07 | Identical |
| EN 13816:2002 | Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement |
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