• EN 15927:2010

    Superseded A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

    Services offered by hearing aid professionals

    Available format(s): 

    Superseded date:  28-07-2021

    Language(s): 

    Published date:  25-08-2010

    Publisher:  Comite Europeen de Normalisation

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 Service preconditions
    5 Hearing aid provision process
    6 Quality management system
    Annex A (normative) Minimum competencies of the hearing
            aid professional
    Annex B (informative) Recommendation for an appropriate
            organization of education and training for hearing
            aid professionals
    Annex C (informative) Recommendation for client information
            on fitting process
    Bibliography

    Abstract - (Show below) - (Hide below)

    This European Standard applies to the services offered by hearing aid professionals in their efforts to provide benefit for their clients.This European Standard specifies the process of hearing aid provision from the first client contact to the long term follow up. This European Standard also defines requirements for education, facilities, equipment and code of conduct. A quality management system with the overall objective of securing client satisfaction and covering the elements of the service is also an essential part of the requirements.This European Standard centres on the services offered to the majority of clients with hearing impairment. Certain groups of hearing impaired such as children, persons with other disabilities or persons with implantable devices may require services beyond what is covered in this European Standard.

    General Product Information - (Show below) - (Hide below)

    Committee CEN/TC 211
    Development Note Supersedes PREN 15927. (11/2010)
    Document Type Standard
    Publisher Comite Europeen de Normalisation
    Status Superseded
    Superseded By

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 60645-1:2017 Electroacoustics - Audiometric equipment - Part 1: Equipment for pure-tone and speech audiometry
    ISO 389-4:1994 Acoustics Reference zero for the calibration of audiometric equipment Part 4: Reference levels for narrow-band masking noise
    EN 60118-7:2005 Electroacoustics - Hearing aids - Part 7: Measurement of the performance characteristics of hearing aids for production, supply and delivery quality assurance purposes
    EN ISO 8253-3:2012 Acoustics - Audiometric test methods - Part 3: Speech audiometry (ISO 8253-3:2012)
    ISO 16832:2006 Acoustics Loudness scaling by means of categories
    ISO 13485:2016 Medical devices Quality management systems Requirements for regulatory purposes
    EN ISO 389-8:2004 Acoustics - Reference zero for the calibration of audiometric equipment - Part 8: Reference equivalent threshold sound pressure levels for pure tones and circumaural earphones (ISO 389-8:2004)
    ISO 8253-3:2012 Acoustics Audiometric test methods Part 3: Speech audiometry
    EN ISO 389-4 : 1998 ACOUSTICS - REFERENCE ZERO FOR THE CALIBRATION OF AUDIOMETRIC EQUIPMENT - PART 4: REFERENCE LEVELS FOR NARROW-BAND MASKING NOISE
    EN ISO 389-3:2016 ACOUSTICS - REFERENCE ZERO FOR THE CALIBRATION OF AUDIOMETRIC EQUIPMENT - PART 3: REFERENCE EQUIVALENT THRESHOLD VIBRATORY FORCE LEVELS FOR PURE TONES AND BONE VIBRATORS (ISO 389-3:2016)
    ISO 389-8:2004 Acoustics — Reference zero for the calibration of audiometric equipment — Part 8: Reference equivalent threshold sound pressure levels for pure tones and circumaural earphones
    EN ISO 389-2 : 1996 Acoustics - Reference zero for the calibration of audiometric equipment - Part 2: Reference equivalent threshold sound pressure levels for pure tones and insert earphones (ISO 389-2:1994)
    ISO 12124:2001 Acoustics Procedures for the measurement of real-ear acoustical characteristics of hearing aids
    EN ISO 8253-2:2009 Acoustics - Audiometric test methods - Part 2: Sound field audiometry with pure-tone and narrow-band test signals (ISO 8253-2:2009)
    EN 61672-1:2013 Electroacoustics - Sound level meters - Part 1: Specifications
    ISO 389-1:1998 Acoustics Reference zero for the calibration of audiometric equipment Part 1: Reference equivalent threshold sound pressure levels for pure tones and supra-aural earphones
    EN ISO 9001:2015 Quality management systems - Requirements (ISO 9001:2015)
    ISO 8253-1:2010 Acoustics Audiometric test methods Part 1: Pure-tone air and bone conduction audiometry
    EN ISO 8253-1:2010 Acoustics - Audiometric test methods - Part 1: Pure-tone air and bone conduction audiometry (ISO 8253-1:2010)
    EN 61669:2016 Electroacoustics - Measurement of real-ear acoustical performance characteristics of hearing aids
    ISO 9001:2015 Quality management systems — Requirements
    ISO 389-2:1994 Acoustics Reference zero for the calibration of audiometric equipment Part 2: Reference equivalent threshold sound pressure levels for pure tones and insert earphones
    EN 60645-2:1997 Audiometers - Part 2: Equipment for speech audiometry
    ISO 389-3:2016 Acoustics Reference zero for the calibration of audiometric equipment Part 3: Reference equivalent threshold vibratory force levels for pure tones and bone vibrators
    EN 60645-5:2005 Electroacoustics - Audiometric equipment - Part 5: Instruments for the measurement of aural acoustic impedance/admittance
    ISO 8253-2:2009 Acoustics Audiometric test methods Part 2: Sound field audiometry with pure-tone and narrow-band test signals
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