EN 45013:1989

1 Object and field of application
2 Definitions
   2.1 certification of conformity
   2.2 certification system
   2.3 certification body (for certification)
   2.4 inspection body
   2.5 certificate of competence
   2.6 applicant (for certification)
3 General requirements
4 Administrative structure
5 Terms of reference of governing board
6 Organizational structure
7 Certification personnel
8 Documentation and change control
9 Records
10 Certification and surveillance procedures
11 Certification and surveillance facilities required
12 Quality Manual
13 Confidentiality
14 Publications
15 Appeals
16 Internal audit and periodic review
17 Misuse of certificates of competence
18 Complaints
19 Withdrawal and cancellation of certificates

Covers general criteria that a certification body operating certification of personnel shall follow if it is to be recognized at a national or European level as competent and reliable in the operation of a system of certification of personnel, irrespective of the sector involved.