• EN 9136:2018

    Current The latest, up-to-date edition.

    Aerospace series - Root cause analysis and problem solving (9S Methodology)

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    Published date:  16-05-2018

    Publisher:  Comite Europeen de Normalisation

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    Table of Contents - (Show below) - (Hide below)

    European foreword
    Rationale
    Foreword
    Introduction
    1 Scope
    2 Normative references
    3 Terms and definitions
    4 General Process
    5 Process Steps
    6 Information and documentation
    Annex A (informative) - Acronym log
    Annex B (informative) - Information data definition
    Annex C (informative) - Form examples

    Abstract - (Show below) - (Hide below)

    1.1GeneralThe objective of any organization, as part of continual improvement, is to reduce the number of issues (i.e. undesirable conditions, defects, failures) and to minimize their impact on quality, delivery performance, and cost. This includes having processes in place to detect and eradicate significant and recurrent issues, which implies having well identified problems, a common understanding of their impact and associated root causes, and having defined and implemented adequate actions so that these problems, including similar issues will not happen again. 1.2PurposePropose a methodology to improve the way escapes and issues are managed, including communication between all parties [e.g. engineering, Materials Review Board (MRB), manufacturing, manufacturing engineering, supplier, customer] to reduce their impact, contain them as far upstream as possible, and prevent recurrence (i.e. ensure the right measures are taken at the right location and at the right time).

    General Product Information - (Show below) - (Hide below)

    Committee ASD-STAN
    Development Note Supersedes PREN 9136. (06/2018)
    Document Type Standard
    Publisher Comite Europeen de Normalisation
    Status Current

    Standards Referencing This Book - (Show below) - (Hide below)

    EN 9100:2009 Quality Management Systems - Requirements for Aviation, Space and Defense Organizations
    EN 9110:2015 Quality Management Systems - Requirements for Aviation Maintenance Organizations
    ISO 9000:2015 Quality management systems — Fundamentals and vocabulary
    EN ISO 9000:2015 Quality management systems - Fundamentals and vocabulary (ISO 9000:2015)
    EN 9120:2010 Quality Management Systems - Requirements for Aviation, Space and Defence Distributors
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