EN ISO 9241-13:1998

1 Scope
2 Normative references
3 Definitions
4 Application of this part of ISO 9241
   4.1 Appropriateness of user guidance
   4.2 Applying the recommendations
   4.3 Evaluation of products
5 Common guidance recommendations
   5.1 Description
   5.2 General recommendations
   5.3 Phrasing of user guidance
6 Prompts
   6.1 Description
   6.2 Prompting recommendations
7 Feedback
   7.1 Description
   7.2 Feedback recommendations
8 Status information
   8.1 Description
   8.2 Status recommendations
9 Error management
   9.1 Description
   9.2 Error prevention
   9.3 Error correction by the system
   9.4 Error management by the user
   9.5 Error messages
10 On-line help
   10.1 Description
   10.2 System-initiated help
   10.3 User-initiated help
   10.4 Presentation of help information
   10.5 Help navigation and controls
   10.6 Browsable help
   10.7 Context-sensitive help
Annex A (informative) Sample procedure for assessing
        applicability and adherence
Annex B (informative) Bibliography

Provides recommendations for user guidance attributes of software user interfaces and their evaluation.