• ETR 166 : 20001

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    Introduction
    1 Scope
    2 References
    3 Description of the method
      3.1 The usability components/facilities
      3.2 Facilities
      3.3 Groups of disabled users
      3.4 The subjective assessments
      3.5 The objective measurements
      3.6 Analysis of the results
    4 Using the method
    Annex A: Usability components/facilities to be assessed
          A.1 Description of each usability component/facility
          A.2 Usability components/facilities
    Annex B: Questionnaires for users
    Annex C: Checklists for groups of disabled people
          C.1 Visually impaired people
          C.2 Blind people
          C.3 People with reduced movement capability and reduced
              muscular strength
          C.4 People with uncoordinated movements
          C.5 People who are hard of hearing
          C.6 People with learning difficulties
          C.7 People with low voice output
    Annex D: Presentation of the evaluation results
          D.1 An example of a description of the results of the
              evaluation
          D.2 Final survey sheet
    History

    Abstract - (Show below) - (Hide below)

    Specifies a method for evaluating the usability of conventional telephones for connection to the Public Switched Telephone Network (PSTN) for groups of people with various disabilities.

    General Product Information - (Show below) - (Hide below)

    Committee HF 2
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    PD 7010:1997 Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network
    ETR 345 : 20001 HUMAN FACTORS (HF) - CHARACTERISTICS OF TELEPHONE KEYPADS AND KEYBOARDS - REQUIREMENTS OF ELDERLY AND DISABLED PEOPLE
    ES 202 130 : 2.1.2 HUMAN FACTORS (HF); USER INTERFACES; CHARACTER REPERTOIRES, ORDERINGS AND ASSIGNMENTS TO THE 12-KEY TELEPHONE KEYPAD
    EG 201 103 : 1.1.1 HUMAN FACTORS (HF); HUMAN FACTORS ISSUES IN MULTIMEDIA INFORMATION RETRIEVAL SERVICES (MIRS)
    EG 202 191 : 1.1.1 HUMAN FACTORS (HF); MULTIMODAL INTERACTION, COMMUNICATION AND NAVIGATION GUIDELINES
    ETR 329 : 20001 HUMAN FACTORS (HF) - GUIDELINES FOR PROCEDURES AND ANNOUNCEMENTS IN STORED VOICE SERVICES (SVS)

    Standards Referencing This Book - (Show below) - (Hide below)

    ETR 095 : 20001 HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
    ETS 300 381 : 20001 TELEPHONY FOR HEARING IMPAIRED PEOPLE - IMPAIRED COUPLING OF TELEPHONE EARPHONES TO HEARING AIDS
    IEC 60318:1970 An IEC artificial ear, of the wide band type, for the calibration of earphones used in audiometry
    ETR 051 : 20001 HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS
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