• ETR 051 : 20001

    Current The latest, up-to-date edition.

    HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS

    Available format(s):  Hardcopy, PDF

    Language(s):  English

    Published date: 

    Publisher:  European Telecommunications Standards Institute

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    Table of Contents - (Show below) - (Hide below)

    Foreword
    1 Scope
    2 References
    3 The usability component model
    4 Usability checklist framework
      4.1 Context of use
      4.2 Intended usage
      4.3 Intended users
      4.4 Environmental requirements for use.
    5 Identification of usability components
    6 The usability checklist
      6.1 Statement 1: Size and shape of the handset
      6.2 Statement 2: Weight and balance of the handset
      6.3 Statement 3: Physical dimensions of dial/key pad
      6.4 Statement 4: Acoustic level of signalling tones
      6.5 Statement 5: Electro-acoustic sensitivity for sending
           and receiving
      6.6 Statement 6: Sidetone attenuation
      6.7 Statement 7: Size of numbers and letters on dial/push
           buttons
      6.8 Statement 8: Key pad lay-out
      6.9 Statement 9: Push button operation feed-back
      6.10 Statement 10: Incoming call indication
      6.11 Statement 11: Answering and terminating a call
    Annex A (informative): Usability checklist for telephones - list
            of additional information
    History

    Abstract - (Show below) - (Hide below)

    Provides a checklist for the usability evaluation of simple handset telephones, as well as a guide for design and development.

    General Product Information - (Show below) - (Hide below)

    Committee HF 3
    Document Type Standard
    Publisher European Telecommunications Standards Institute
    Status Current

    Standards Referenced By This Book - (Show below) - (Hide below)

    ETR 095 : 20001 HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES
    ETR 170 : 20001 HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES
    PD 7010:1997 Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network
    ETR 334 : 20001 HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS
    ETR 166 : 20001 HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD

    Standards Referencing This Book - (Show below) - (Hide below)

    ETS 300 085 : 20001 INTEGRATED SERVICES DIGITAL NETWORK (ISDN); 3.1 kHz TELEPHONY TELESERVICE - ATTACHMENT REQUIREMENTS FOR HANDSET TERMINALS
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